Contact Us

Best Bitcoin Casinos is run by a small team that researches and compares crypto casinos for US players, and we'd rather hear from you directly than have you guess at how we work. Whether you've spotted an error, want to ask about how a site scored, or have feedback on the site itself, this page explains what we can help with and what we can't.

What we can help with

• Corrections — a bonus term, licensing detail or payout figure that looks out of date or wrong on one of our review pages
• Questions about our ranking methodology and how we assess coin support, licensing, payout speed or bonus terms
• General feedback on site content, coverage gaps, or a crypto casino you think we should be looking at
• Reports of broken links, outdated offers, or pages that no longer match what an operator advertises

What we can't help with

We are an independent review and comparison site — we are not a casino, a payment processor, or a customer support desk for any operator listed here. That means we can't do the following:

• Access, verify or recover your account at any crypto casino
• Process, chase or reverse a deposit, withdrawal or on-chain transaction
• Resolve a dispute over a bonus, wager, or game outcome at an operator's site
• Provide tax or legal advice on gambling winnings or crypto gains — for that, speak to a qualified professional in your state

For any of the above, the casino's own support team is the right first stop — most of the sites in our rankings list support contact details directly on their platform.

If you're worried about your gambling

If reaching out is really about a concern with your own play — spending more than planned, chasing losses, or feeling like gambling is taking over — that's worth addressing directly rather than through a contact form. Our Responsible Gambling page has practical tools and links, and the National Problem Gambling Helpline (1-800-GAMBLER) is available for confidential support at any time. Offshore crypto casinos, including the ones we review, don't always offer the same self-exclusion tools or player protections as state-regulated operators, so it's worth building your own limits in from the start.

Before you write in

A few quick checks that often save a back-and-forth:

1. If your question is about how we rate and rank sites, our About Us page covers the criteria we use — supported coins, licensing, payout speed, game variety and bonus terms — in more detail than we can repeat in a reply
2. If it's about site use, our Terms and Conditions page sets out how the site works, including our affiliate relationships with the operators we cover
3. Include the page URL or casino name if you're flagging an error, so we can locate and check the exact detail you mean

A note on what this site is

Best Bitcoin Casinos earns commission when readers click through to some of the crypto casinos listed on our site and sign up. That relationship never decides our rankings — operators can't pay for a better position, and every review reflects our own research into licensing, game selection, payout speed and bonus terms. If something in our coverage reads like it's been influenced by anything other than that research, tell us — it's exactly the kind of thing we want flagged.

All crypto casinos reviewed on this site are intended for adults only, and the minimum age to play varies by operator and by state law — check the specific site's terms before signing up. Crypto casinos serving US players are typically licensed offshore, in jurisdictions such as Curaçao or Anjouan, rather than by any US regulator, and availability depends on your state's own laws. Nothing on this site is a guarantee of winnings, and crypto used for deposits and withdrawals carries its own price volatility separate from the games themselves.